Set up
Your URL is in the Pagerless app under Other tools, with the key filled in:
https://events.pagerless.dev/v1/hooks/stripe/<your ingest key>Open Developers, Webhooks, endpoint
In Stripe.
Add an endpoint with your Pagerless URL.
Events: payment_intent.payment_failed, payment_intent.succeeded, charge.failed (invoice.payment_failed and checkout.session.async_payment_failed also count).
Save the signing secret (
whsec_…) in Pagerless; unsigned deliveries are refused from then on.
What happens
| When | Pagerless |
|---|---|
| Fires | Failed payments, counted as errors on the payments route |
| Clears | Not an alert: successes are the denominator |
| How loud | Not mapped: several failures within 5 minutes trip the payments floor and wake someone; one decline does not |
| Proof it's you | Stripe-Signature, 5-minute tolerance, required once saved. |
Test-mode events are ignored unless the URL ends with ?test=1. This works with or without the SDK; see payments down alerts.
Choosing who gets woken
| Rule | Example |
|---|---|
| Name rules on the URL | ?wake=prod-*&log=*-staging (globs, case-insensitive) |
| The tool's own severity | critical, p1, sev1, fatal wake; error, warning tell; info, low log |
| A default on the URL | ?level=wake (or tell, log). Without one: tell. |
?service= and ?env= set the service and environment shown on the problem.