Set up
Your URL is in the Pagerless app under Other tools, with the key filled in:
https://events.pagerless.dev/v1/hooks/grafana/<your ingest key>Open Alerting, Contact points, Webhook
In Grafana.
Create a Webhook contact point with your Pagerless URL.
Optional: set the HMAC secret to your ingest key.
Use the contact point in a notification policy.
What happens
| When | Pagerless |
|---|---|
| Fires | Firing alerts (unified alerting), or state alerting (legacy) |
| Clears | Resolved, or ok (legacy) |
| How loud | The severity label (legacy: the severity tag) |
| Proof it's you | Optional HMAC signature (X-Grafana-Alerting-Signature), checked when sent. |
Choosing who gets woken
| Rule | Example |
|---|---|
| Name rules on the URL | ?wake=prod-*&log=*-staging (globs, case-insensitive) |
| The tool's own severity | critical, p1, sev1, fatal wake; error, warning tell; info, low log |
| A default on the URL | ?level=wake (or tell, log). Without one: tell. |
?service= and ?env= set the service and environment shown on the problem.