Glossary

MTTR

Mean time to recovery (or restore, or resolve): the average time from an incident starting to service being restored. DORA now uses failed deployment recovery time for deploy-caused failures.

In Pagerless

Each problem records when it opened, when a person was reached and when it was fixed; the weekly email totals the human seconds.

Sources

  1. DORA metrics guide

Updated .

Free for you and one backup · 3 apps · no card

Sleep through the small stuff.

Run one command in your repo. Pagerless shows every change before it makes it.

npx pagerless connect
Start freeHow it works