# Better Stack to Pagerless

> Paste one URL into Better Stack. Pagerless decides who to wake, explains it in plain words and closes the problem when Better Stack says it's fixed.

URL: https://pagerless.dev/integrations/better-stack
Updated: 2026-10-22

## Set up

Your URL is in the Pagerless app under Other tools, with the key filled in:

```text
https://events.pagerless.dev/v1/hooks/betterstack/<your ingest key>
```

1. **Open Integrations, Webhook** In Better Stack.
2. **Add a Webhook integration with your Pagerless URL** Nothing else to set.

## What happens

| When | Pagerless |
| --- | --- |
| Fires | Incident status started |
| Clears | Resolved (acknowledged is ignored) |
| How loud | Set with `?level=` on the URL |
| Proof it's you | The key in the URL. |

## Choosing who gets woken

| Rule | Example |
| --- | --- |
| Name rules on the URL | `?wake=prod-*&log=*-staging` (globs, case-insensitive) |
| The tool's own severity | critical, p1, sev1, fatal wake; error, warning tell; info, low log |
| A default on the URL | `?level=wake` (or tell, log). Without one: tell. |

`?service=` and `?env=` set the service and environment shown on the problem.