# Runbook

> Written steps for handling a known kind of problem, so whoever is on call can act without deep context.

URL: https://pagerless.dev/glossary/runbook
Updated: 2026-10-22

## In Pagerless

The AI helper writes a plan per problem; guided steps cover hosts without an API.

## Related terms

- [Incident](https://pagerless.dev/glossary/incident): An unplanned interruption or degradation of a service that needs a response.
- [Postmortem](https://pagerless.dev/glossary/postmortem): A written review after an incident: what happened, the impact, the cause, and what will change so it doesn't recur